Privacy Policy for frelavioeum.com

This Privacy Policy explains how frelavioeum collects, uses, and protects your personal information in accordance with Australian privacy laws. Your privacy is important to us and we are committed to safeguarding your information.

Information We Collect

We collect personal information to provide and improve our services. This may include:

  • Contact details including name, email address, and phone number for communication purposes.
  • Information about your enquiry, preferences, or business needs shared through our forms.
  • Technical details such as IP address, browser type, and access times when you visit our website.
  • Usage data gathered through cookies, analytics, or user interactions to enhance your experience.

How We Use Your Information

frelavioeum uses your information strictly for service delivery and compliance with legal requirements.

  • To respond to enquiries and provide requested information or services.
  • To improve our site, offerings, and user experience based on aggregated data.
  • To comply with legal, regulatory, or security obligations under Australian law.
  • To communicate important updates about our services or relevant changes.

Legal Basis for Processing

We process your information based on legitimate interests and legal compliance.

Your data is processed as required to fulfil your requests, improve our services, and comply with applicable regulations.

Sharing Your Data

We do not sell or rent your information. Data is shared only as necessary for service delivery and legal compliance.

  • Service providers handling technical operations under strict confidentiality agreements.
  • Legal authorities when required by law, court order, or regulation.
  • Other instances where disclosure is necessary for security, legal, or regulatory reasons.

Data Security

We implement reasonable technical and organisational measures to protect your information against accidental loss, unauthorised access, or misuse. While we take every precaution, no method of transmission or storage is completely secure. You are encouraged to contact us if you have concerns about your privacy.

Your Rights

You have rights concerning your personal information under Australian privacy law.

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete personal information.
  • Request deletion or restriction of your information, subject to legal requirements.
  • Object to certain uses or lodge a complaint with the appropriate authority.

Cookies and Tracking

We use cookies to improve site functionality and gather usage data. You can manage your preferences via your browser settings.

Cookie Policy Cookie Policy

Contact Us

For questions about this Privacy Policy or your personal information, please contact us using the details below.

Support email: content@frelavioeum.com

Support phone: +61 2 8842 2567

Office address: Level 4, 55 Southbank Boulevard, Southbank, VIC 3006 Australia

Changes to This Policy

We may update this policy as needed. Please review this page regularly for any changes.

Last updated: August 31, 2025